The Ritz-Carlton St. Thomas

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The Ritz-Carlton St. Thomas | Saint Thomas | US Virgin Islands

6900 Great Bay, 00802 Benner, US Virgin Islands

Experience world-class service at The Ritz-Carlton St. ThomasSituated in Benner, 700 metres from Cowpet Bay Beach, The Ritz-Carlton St. Thomas features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can enjoy American and Caribbean dishes at the restaurant or have a cocktail at the bar.

At the resort, rooms have a balcony. Complete with a private bathroom fitted with a shower and free toiletries, the rooms at The Ritz-Carlton St. Thomas have a flat-screen TV and air conditioning, and certain rooms are fitted with a terrace. The units will provide guests with a fridge.

You can play tennis at the accommodation, and the area is popular for snorkelling.

The Ritz-Carlton St. Thomas features amenities such as an on-site business centre and hot tub.

Charlotte Amalie Harbor is 15 km from the resort. Charlotte Amalie Harbor Seaplane Base Airport is 15 km from the property.Couples particularly like the location — they rated it 8.6 for a two-person trip.Distance in property description is calculated using © OpenStreetMap

See Photos for The Ritz-Carlton St. Thomas (46)

Review score

Based on 75 reviews

Facilities

8.4

Cleanliness

8.7

Comfort

8.5

Value for money

Location

8.6

Total

Free WiFi

5.8

Room choices in The Ritz-Carlton St. Thomas

X 3

Ocean View, Guest room, 1 King, Ocean view, Balcony

X 3

Ocean View, 1 Bedroom Executive Suite, 1 King, Sofa bed

X 3

Club Ocean View, Club level, 1 Bedroom Executive Suite

X 4 X 3

Club Resort View, Club level, Guest room, 2 Double, Balcony

X 4 X 3

Ocean View, Guest room, 2 Double, Balcony

X 3

Club Ocean View Balcony, Club level, Guest room, 1 King

X 4 X 3

Club Ocean View Balcony, Club level, Guest room, 2 Double

X 3

Club Ocean Front Balcony, Club level, Guest room, Balcony

X 3

Club Ocean Front, Club level, 1 Bedroom Suite, Balcony

X 3

Club Resort View Balcony, Club level, Guest room, 1 King

X 4 X 3

Club Oceanfront, Club level, 1 Bedroom Suite, Balcony

X 3

Resort View, Guest room, 1 King, Balcony

X 4 X 3

Resort View, Guest room, 2 Double, Balcony

X 4 X 3

Club Ocean Front Balcony, Club lounge access, Guest room

X 3

Presidential Suite, 1 Bedroom Suite, 1 King, Balcony

X 7 X 6

Club lounge access, 2 Bedroom 2 room Suite, Ocean view

X 8 X 7

3 Bedroom Presidential, Club lounge access, Oceanfront

Services

Internet	WiFi is available in all areas and is free of charge.
Bathroom	Towels, Bath or shower, Slippers, Private bathroom, Free toiletries, Bathrobe, Hairdryer, Bath, Shower
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Private beach area Additional charge, Balcony, Terrace, Garden
Kitchen	Refrigerator
Room Amenities	Clothes rack
Activities	Beach, Kids' club Additional charge, Water sport facilities on site, Snorkelling, Tennis court
Media & Technology	Flat-screen TV, Cable channels, Radio, Telephone, TV
Food & Drink	Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Breakfast in the room, Bar, Restaurant
Parking	Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
Reception services	Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Express check-in/check-out, 24-hour front desk
Cleaning services	Daily housekeeping
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General	Air conditioning, Non-smoking throughout, Wake-up service, Heating, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service
2 swimming pools	Open all year, All ages welcome, Infinity pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Open all year, All ages welcome, Plunge pool, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness	Fitness, Massage chair, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hot tub/Jacuzzi, Spa and wellness centre Additional charge, Fitness centre
Languages spoken	English, Spanish

Conditions

Check-in	From 16:00. Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds	Child policiesChildren of any age are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Groups	When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash

To consider

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Frequently asked questions about The Ritz-Carlton St. Thomas

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at The Ritz-Carlton St. Thomas?

WiFi is available in all areas and is free of charge.

Is there free parking available at The Ritz-Carlton St. Thomas?

Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking

What are the outdoor activities at The Ritz-Carlton St. Thomas

Outdoor furniture, Beachfront, Sun terrace, Private beach area Additional charge, Balcony, Terrace, Garden

What languages are spoken at The Ritz-Carlton St. Thomas?

English, Spanish

What are the general services offered at The Ritz-Carlton St. Thomas?

Air conditioning, Non-smoking throughout, Wake-up service, Heating, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at The Ritz-Carlton St. Thomas?

Pets are not allowed.

What is the check-in time at The Ritz-Carlton St. Thomas?

From 16:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at The Ritz-Carlton St. Thomas?

Until 11:00

100% real reviews of The Ritz-Carlton St. Thomas

Check the opinions of our clients

United States of America

James

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Have been several times, really love it. The staff are wonderful and friendly.

Location, location, location

Need to improve maintenance. Hot tub was not working most of stay.

United States of America

Mr

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Very nice and beautiful

The breakfast was ok to my girlfriend to it was a little expensive be it was good and I think they should give carts to drive because walking up a lot of stairs and was not good be I really!! Had a great time

Everything was great

United States of America

Michael

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Great experience. Challenging at checkin.

The resort was nice. Rooms were clean. Most of the workers were friendly.

Had to change rooms three times to get the room we expected from booking. Didn’t like the fact that you can’t use an upgrade when going through booking.com

United States of America

Fayan

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

We loved staying in Ritz, but for this location I would not go for a second trip

Weather, facility, pools

I think the breakfast buffet was horrible, not much options, even not good as a ordinary hotel, and the price is way to high compare what they have for breakfast, the service is not good either

United States of America

Mukesh

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Too much charges for 2 restaurants we did eat for dinners. Should be all inclusive

Stars

Not much choices on food or restaurants ! Spa charged excessive n 25% tips on top. So that’s ridiculous or rip off ! I paid $600 for spa n facial

United States of America

Kathy

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

A decent property with friendly staff, nice pool with amazing views. More dining and convenience food, snack options wou

Very friendly staff, good food and drinks. The pool and views were amazing and the rooms were nice.

Location was far from other restaurants and shopping. The beach wasn’t that nice compared to other Caribbean islands as water was not that clear and other seaweed debris. No access to purchase snacks or other convenience items on property.

United States of America

Sandi

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Great service but I feel I could have gotten the same at another 5/4 star resort for less

The breakfast was very good. Lots to choose from and various entrees

The long stairs down to a miniscule beach area reserved for club level patrons

United States of America

Marco

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

The way to stay in Saint Thomas

Great location with scenic views and beach, extremely friendly staff and great food options on property.

While access to the resort via golf art is easy, access by foot can be a bit of a chalange.

United States of America

Christina

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Great trip with a few hiccups and could be 5 star with a few improvements

The room was nice: had AC problems but was fixed promptly. Had one day they forgot to clean the room.

The pool temperature got way too hot. Maybe chillers were not on. The staff did their best to serve everyone but could definitely use more staff when property is busy. The beach is subpar. But there are nearby properties with much better beaches. The food was very good.

United States of America

Matthew

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Good

Location and food were great overall. Property and pools were very nice.

Overall felt like there wasn't enough staff. Long wait at check-in for example, room wasn't ready for over 2 hours past check-in time. Beach was a bit short and the ocean floor is rocky at that location. Wished the breakfast buffet was more extensive.

United States of America

Joni

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Wonderful staff and service

Room and view were beautiful. Staff were exceptionally helpful and friendly. The restaurant options both onsite and accessible via their free shuttle were excellent.

It's a bit out of the way from the island's main hubs. Perfect if you want to sit at the beach all day and relax but not ideal if you're looking to explore the area.

United States of America

L

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Disappointed

Friendly staff, decent menu selection.

Often, water in shower would stop in the middle of a shower or be reduced to a trickle Food spilled on stairs not cleaned up during my stay Fifty five minutes for staff arriving to help with bags durning my checkout and I had to carry them to the street

United States of America

Zachary

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

It was a fantastic vacation!

The property is stunning! It combines old world charm with modern updates and amenities. The pools are great, the private beach is a major plus, and the views of St. John and beyond are breathtaking.

The gift shop leaves a lot to be desired for a 4 or 5 star resort. My wife and I went looking for some gifts and keepsakes and there wasn’t anything worth buying. We also had a bad experience at the Bluewater restaurant. The wait staff seemed to completely forget we existed. It took o we an hour for our food, we had one drink and were never asked if we’d like another one the entire time.

United States of America

N

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Met all expectations except for the lack of respect for adult areas and the TV reception.

Club level services were excellent,as were the pool. Restaurant on property were all very good. Staffing top notch.

Biggest disappointment was the level of noise and disruption in mornings. This varied by very young children next door, including a surprising number in one room. Our TV consistently had poor service. Also, adult pool was not as expected- significant number of children each day. Including very young children in diapers and becoming ill .

United States of America

Mukesh

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Too much charges for 2 restaurants we did eat for dinners. Should be all inclusive

Stars

Not much choices on food or restaurants ! Spa charged excessive n 25% tips on top. So that’s ridiculous or rip off ! I paid $600 for spa n facial

United States of America

Michael

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Great experience. Challenging at checkin.

The resort was nice. Rooms were clean. Most of the workers were friendly.

Had to change rooms three times to get the room we expected from booking. Didn’t like the fact that you can’t use an upgrade when going through booking.com

United States of America

Loya

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Good

property was beautiful, well maintained, great location.

United States of America

Zachary

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

It was a fantastic vacation!

The property is stunning! It combines old world charm with modern updates and amenities. The pools are great, the private beach is a major plus, and the views of St. John and beyond are breathtaking.

United States of America

Missy

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Most luxurious spot on the island

The gardens / grounds are breathtaking!!! The pools were in abundance. The views are amazing. Most of the staff are very helpful and accommodating. The food is yummy. The beds are very comfortable.

They don’t clean the rooms every day; it’s more like they make the beds and bring towels. I wanted clean sheets. The menus are limited; felt like we ate the same things every day. They don’t have smaller towels for hands or hair; only one size in the bathroom. They charge a delivery fee in addition to the high prices for in-room dining, even when the restaurants were closed due to storms. The beach area is small and was dirtier than going to the local beaches.

United States of America

Charles

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of The Ritz-Carlton St. Thomas

Friendly and welcoming. But not quite simple enough for a couple hicks. Elevators

I’m fond of fine dining but for a little fella from Tennessee I would have loved some bacon/ham, home fried potatoes and eggs. Maybe just a hash of some kind. And the menu, which was delicious, was limited. I love a good tuna sandwich, you provide one, but that’s more my cold cut for lunch rather than my breakfast to get started with.

Only things that you couldn’t have done anything about. But I will say that on our stay one of the employees walked by and asked about our day. When hearing about how sunburned we had gotten and wished for aloe a fresh cut cup came delivered while we were away. That’s not a compliment or a complaint. That’s above all expectation.

Nearby the The Ritz-Carlton St. Thomas

Nearby places of interest

Saint Thomas Skyride

5 miles

Trunk Bay

5.3 miles

Charlotte Amalie Harbor

6.4 miles

Connections & Popular Places of interest

Moe's Supermarket

1 miles

Island Time Pub Cafe/Bar

2 miles

Zest Market

0 miles

Caribbean Fish Market Restaurant

0.1 miles

Cyril E. King

8.6 miles

Virgin Gorda Airport

28.2 miles

Benjamin Rivera Noriega Airport

30.1 miles

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Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.

The Ritz-Carlton St. Thomas ★★★★★

FROM 84,00 (USD $)

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The Ritz-Carlton St. Thomas | Saint Thomas | US Virgin Islands

The Ritz-Carlton St. Thomas

See Photos for The Ritz-Carlton St. Thomas (46)

Room choices in The Ritz-Carlton St. Thomas

Services

Conditions

Frequently asked questions about The Ritz-Carlton St. Thomas

How does the best price guarantee work?

Is WiFi available at The Ritz-Carlton St. Thomas?

Is there free parking available at The Ritz-Carlton St. Thomas?

What are the outdoor activities at The Ritz-Carlton St. Thomas

What languages are spoken at The Ritz-Carlton St. Thomas?

What are the general services offered at The Ritz-Carlton St. Thomas?

Are pets allowed at The Ritz-Carlton St. Thomas?

What is the check-in time at The Ritz-Carlton St. Thomas?

What is the check-out time at The Ritz-Carlton St. Thomas?

100% real reviews of The Ritz-Carlton St. Thomas

James

Mr

Michael

Fayan

Mukesh

Kathy

Sandi

Marco

Christina

Matthew

Joni

L

Zachary

N

Mukesh

Michael

Loya

Zachary

Missy

Charles

Nearby the The Ritz-Carlton St. Thomas

Nearby places of interest

Connections & Popular Places of interest

How can we help you?

- The Ritz-Carlton St. Thomas -